Privacy Policy
Effective Date: August 6, 2026
Welcome to Floritech Plants (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.
By using the Floritech Plants website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect:
Personal Information
Full Name
Shipping and Billing Address
Mobile Number
Email Address
Order Details
Payment Status
Technical Information
We may automatically collect certain information when you browse our website, including:
IP Address
Browser Type
Device Information
Pages Viewed
Time Spent on Website
Referring Website
Cookies and Similar Technologies
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Deliver plants and other products to you
Process payments securely
Send order confirmations and shipping updates
Respond to customer support requests
Improve our website and services
Analyze website traffic and performance
Prevent fraud and unauthorized transactions
Comply with applicable legal requirements
We do not sell or rent your personal information.
3. Payment Information
Payments on Floritech Plants may be processed securely through Razorpay or other payment providers made available on our website.
Floritech Plants does not store your debit card number, credit card number, UPI PIN, CVV, or banking credentials on its own servers.
Payment information is processed by the applicable payment provider according to its privacy and security practices.
4. Shipping Information
To process and deliver your orders, we may share necessary information such as:
Customer Name
Shipping Address
Mobile Number
Order Details
with our shipping and logistics partners, including Shiprocket or the courier partner assigned to your order.
This information is shared only as reasonably necessary for order processing and delivery.
5. Analytics and Advertising
Floritech Plants may use third-party services to understand website usage and improve our marketing activities.
Google Analytics
Google Analytics may help us understand website traffic, visitor behavior, and website performance.
Meta Pixel
Meta Pixel may help us measure advertising performance, understand customer interactions, and improve the relevance of advertisements shown through Meta platforms.
These services may collect information through cookies and similar technologies according to their respective policies.
6. Cookies
Our website may use cookies and similar technologies to:
Keep products in your shopping cart
Remember your preferences
Improve website functionality
Understand website traffic
Measure advertising performance
Improve your shopping experience
You may disable cookies through your browser settings. However, disabling cookies may affect certain website features.
7. Information Sharing
We may share your information with trusted third parties when necessary to operate our business, including:
Payment processors
Shipping and courier partners
Website and analytics providers
Marketing and advertising platforms
Service providers assisting with website operations
Government authorities or law enforcement agencies when required by law
We do not sell, rent, or trade customer personal information.
8. Data Security
Floritech Plants takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
Processing and completing orders
Maintaining business and transaction records
Providing customer support
Resolving disputes
Meeting accounting, tax, legal, and regulatory requirements
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Withdraw consent where applicable
Ask questions about how your personal information is processed
To exercise these rights, you can contact Floritech Plants using the contact details provided below.
11. Children’s Privacy
Floritech Plants does not knowingly collect personal information from children under the age of 18.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete the information.
12. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Floritech Plants is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
13. Changes to This Privacy Policy
Floritech Plants may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws.
Any updated Privacy Policy will be published on this page along with a revised effective date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Floritech Plants
Email: floritechplants@gmail.com
We will make reasonable efforts to respond to privacy-related requests as promptly as reasonably possible.