Terms of Service — Floritech Plants
Last updated: August 6, 2026
Overview
This website is operated by Floritech Plants. Throughout the site, the terms “we,” “us,” and “our” refer to Floritech Plants.
Floritech Plants provides this website, including information, products, gardening supplies, and related services, subject to your acceptance of these Terms of Service.
By visiting our website, placing an order, or using any of our services, you agree to be bound by these Terms, along with any additional terms and policies referenced on our website.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, please do not use our website or services.
We may update these Terms from time to time by posting revised terms on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Our store may be hosted and supported by third-party e-commerce platforms that provide the technology required to operate our online store.
1. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree not to use our products or website for any unlawful or unauthorized purpose.
You must not use the website to transmit viruses, malware, destructive code, or any other harmful material.
2. General Conditions
We reserve the right to refuse or cancel service or orders at our discretion, subject to applicable laws.
You agree not to reproduce, copy, sell, resell, or commercially exploit any part of our website, content, products, or services without our prior written permission.
3. Accuracy of Information
We make reasonable efforts to ensure that product descriptions, prices, availability, images, and other information displayed on our website are accurate.
However, occasional errors or inaccuracies may occur. We reserve the right to correct errors, update information, or modify website content at any time without prior notice.
Product images are provided for reference. Since plants are natural, living products, actual plants may vary slightly in size, shape, colour, growth, and appearance.
4. Modifications to Services and Prices
Prices of our products, including plants, seeds, pots, planters, soil, gardening supplies, and other products, may change without prior notice.
We reserve the right to modify, suspend, or discontinue any product or service at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation.
5. Products and Services
Some products may be available exclusively online and may be offered in limited quantities.
All plant products are subject to availability.
Because plants are living and natural products, variations between the product photograph and the plant delivered are normal. Plants may differ in size, colour, shape, number of leaves, growth pattern, or maturity.
For assorted or combo products, exact varieties may vary depending on availability unless a specific variety is expressly guaranteed in the product description.
Returns, replacements, and refunds are subject to our applicable Refund and Replacement Policy.
We reserve the right to limit quantities, restrict sales by location, modify product descriptions, or discontinue products at our discretion.
6. Orders, Billing and Account Information
We reserve the right to refuse, limit, or cancel any order where necessary, including in cases of suspected fraudulent activity, incorrect information, pricing errors, or product unavailability.
If we cancel or modify an order, we may contact you using the phone number or email address provided during checkout.
You agree to provide accurate and complete information when placing an order and to keep your contact and delivery details updated.
Please ensure that your shipping address and contact number are correct before completing your purchase.
7. Payment
Payments may be processed through third-party payment providers available on our website.
You agree to provide valid and accurate payment information when completing an order.
We do not intentionally store sensitive banking credentials such as UPI PINs, CVVs, or banking passwords on our own systems.
Payment transactions are subject to the terms and security practices of the applicable payment provider.
8. Shipping and Delivery
We carefully pack plants and other products for transportation.
Shipping and delivery timelines displayed on our website are estimates and may vary depending on location, courier operations, weather, holidays, and other circumstances beyond our control.
Once an order has been handed over to the courier, delays caused by the courier or other external circumstances may occur.
Customers are responsible for providing an accurate delivery address and reachable contact number.
9. Plant Condition and Natural Variation
Plants are living products and may experience minor stress during transportation.
Minor leaf loss, colour changes, soil movement, temporary drooping, or other signs of transit stress do not necessarily indicate that a plant is unhealthy.
Customers should follow the care instructions provided with their order.
Plant growth and survival may vary depending on environmental conditions, including sunlight, temperature, watering, soil, humidity, and care after delivery.
10. Third-Party Services and Tools
We may use third-party services or tools to operate our website, process payments, provide shipping services, analyze website traffic, or improve customer experience.
These services may operate under their own terms and privacy policies.
Floritech Plants is not responsible for services that are independently operated by third-party providers.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We do not control or guarantee the accuracy, security, availability, or content of third-party websites.
You access third-party websites at your own risk and should review their respective terms and privacy policies.
12. Reviews, Comments and Feedback
If you submit reviews, comments, photographs, suggestions, or other content to Floritech Plants, you grant us permission to use, reproduce, edit, publish, and display that content for business and promotional purposes, subject to applicable law.
You are responsible for ensuring that the content you submit is lawful and does not violate the rights of another person or organization.
We reserve the right to remove content that we believe is unlawful, offensive, misleading, or inappropriate.
13. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
We use personal information primarily for purposes such as order processing, delivery, customer support, payment processing, website improvement, and other legitimate business purposes described in our Privacy Policy.
14. Errors, Inaccuracies and Omissions
Our website may occasionally contain typographical errors, incorrect pricing, inaccurate product information, shipping charges, or availability information.
We reserve the right to correct such errors and, where appropriate, cancel or modify an order affected by an error.
If payment has already been made for a cancelled order, any applicable refund will be processed according to our refund procedures.
15. Prohibited Uses
You may not use our website or its content to:
Violate any applicable law or regulation
Infringe intellectual property rights
Harass, abuse, threaten, or discriminate against others
Submit false or misleading information
Upload malicious software or harmful code
Attempt unauthorized access to our systems
Scrape, copy, or harvest website data without permission
Interfere with the security or operation of the website
Use the website for fraudulent or unauthorized commercial activities
Violation of these Terms may result in termination of access to our website or services.
16. Disclaimer of Warranties
We make reasonable efforts to maintain an accurate, secure, and reliable website. However, we do not guarantee that:
The website will always be available
The website will be completely error-free
Product availability will always be uninterrupted
Information on the website will always be completely accurate
Orders will always be delivered within estimated timelines
Our website and services are provided on an “as available” basis to the fullest extent permitted by applicable law.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Floritech Plants shall not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of our website, products, or services.
This does not exclude or limit any liability that cannot legally be excluded under applicable law.
18. Indemnification
You agree to indemnify and hold harmless Floritech Plants, its owners, employees, partners, and service providers from claims, losses, liabilities, or expenses arising from:
Your violation of these Terms
Your misuse of our website or services
Your violation of applicable laws
Your violation of the rights of another person or organization
19. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary.
The remaining provisions will continue to remain in full force and effect.
20. Termination
These Terms remain effective unless terminated by you or Floritech Plants.
You may stop using our website at any time.
We may restrict or terminate your access if you violate these Terms or engage in activities that may harm our website, business, customers, or service providers.
Any obligations or liabilities incurred before termination will continue to apply.
21. Entire Agreement
These Terms, together with our Privacy Policy, Refund and Replacement Policy, Shipping Policy, and any other policies published on our website, constitute the entire agreement between you and Floritech Plants regarding your use of our website and services.
22. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
23. Changes to These Terms
Floritech Plants may update these Terms from time to time.
Any revised Terms will be published on this page with an updated Last Updated date.
Your continued use of our website after changes are posted means you accept the revised Terms.
24. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Floritech Plants
Email: floritechplants@gmail.com
Phone: +91-7017347065
Customer Support: 9:30 AM – 6:30 PM, Monday–Sunday
Address: Siloti, Naukuchiatal, Bhimtal, Uttarakhand – 263136, India